An eclectic blend of office management and strategic leadership, the Operations Director ensures that MEC’s administrative systems are functioning optimally from conception through implementation. The position demands a strong leader who can manage upwards and laterally within an organization of diverse and geographically dispersed staff. The OD will have a strong hand in establishing the organizational budget and setting our operational practices, guiding the organization to be in the top tier for nonprofit management. This position reports to the COO.
This position is available due to the retirement of our iconic Director of Operations, Judy Bearup, who over her 22 years at MEC transformed the organization to a well-organized, well-oiled machine. Judy leaves behind an organization that our alumni love because it treated them well and gave them opportunities to make substantive impacts.
- Partner with the COO in essential internal firm leadership activities (human resources, administration, and organizational planning).
- Work closely with the COO to keep him well informed of upcoming and emerging issues.
- Maintain up-to-date versions of corporate documents as required by law (such as board meeting minutes and non-profit bylaws) and communicate with the COO to ensure annual review of these documents and processes.
- Interpret MEC policies and administrative procedures in response to inquiries and initiate necessary action.
- Conduct or oversee all organizational financial management responsibilities and systems.
- Develop and monitor organizational, program, and project budgets.
- Upgrade and implement an appropriate system of policies, internal controls, accounting standards, and procedures.
- Monitor, track, and deposit all organizational income.
- Record expenditures and pay bills.
- Create accurate forecasts to ensure organizational sustainability.
- Reconcile bank and credit card statements.
- Oversee organizational investment accounts.
- Coordinate audits and proper filing of tax returns.
- Support the finance, audit, and investment committees of the Board in the general financial management of the organization.
- Improve administrative and operational accounting services such as auditing, 403(b) plan, payment processing, payroll, accounts payable, and purchasing.
- Represent the organization to financial partners, including financial institutions, investors and investment advisors, and foundation executives.
- Aid in the formation and implementation of standard operating procedures and personnel policies.
- Maintain personnel job descriptions, employee handbooks, and employment policies.
- Develop and maintain staff compensation packages and schedules.
- Coordinate and track all staff benefits including insurance, retirement, and paid time off.
- Design and coordinate staff training and development programs.
- Manage the hiring and onboarding processes for new staff and the exit processes for departing teammates.
- Coordinate all details related to the recruitment and engagement of interns.
Office and Facilities Management
- Manage the mail and answer phone calls, responding to requests related to events and information.
Procure and maintain office systems and inventory including organizational equipment (e.g. copiers, computers, televisions, etc) and supplies.
- Oversee, manage, and conduct facilities maintenance including—but not limited to—telephone and internet services, building maintenance (both interior and exterior), tenant/landlord matters, and lease equipment.
- Manage and coordinate our contract and serve as staff liaison to information technology providers.
Ensure a warm and welcoming office environment for staff and visitors.
- Exceptional written and oral communication skills.
- Strong analytical and financial skills.
- Experience working with diverse constituents, teams and colleagues.
- Comfort level dealing with senior management, MEC’s board of directors, and staff experts.
- Ability to proactively identify opportunities to propose solutions, make decisions, and solve problems.
- Strong attention to detail.
- Patience and compassion.
- Ability to work well independently and as part of a team.
- Passion for MEC's mission, members, and partners.
Education and Experience Qualifications:
- Bachelor's degree in operations management, business administration or related field; advanced education for higher levels of compensation.
- Three or more years proven experience in an operations position.
- Must be proficient using Zoom, Adobe Acrobat, and Google Suite (Drive, Gmail, Calendar, Docs, Sheets, and Slides).
- Knowledge and experience working with CRM databases, Salesforce in particular.
- Experience with accounting software (Sage Intacct or similar preferred).
- An aptitude for learning new applications.
Other Position Notes
- This position is based in Lansing and works daily in the office.
- This position requires rare work outside normal hours, including evenings and weekends.
- MEC has a mandatory COVID-19 vaccination policy, unless you qualify for a federal government approved accommodation.
MEC offers an industry-leading compensation package. The Director of Operations to the CEO position includes a salary of $43,000 - $72,000 commensurate with experience; full medical, dental and vision benefits; organizational matching to a 403(b) retirement program and a flexible schedule with unlimited paid time off.
Submit a single PDF with 1) a strong, detailed cover letter, 2) a resume and 3) at least three references (minimum two professional) to [email protected] Include “Director of Operations” in the subject line. Please direct questions about the job description to COO Joe Bower at [email protected] Application review is underway and continues until the position is filled.
Michigan Environmental Council is a proud Equal Opportunity Employer. Our goal is to be a diverse workforce that is representative of the Michigan citizens we serve. MEC does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. People of color, people with disabilities, and people of diverse sexual orientations, gender expressions, and identities are encouraged to apply.